Reference

What You Agree to When You Use slotfather

These terms set out the rules that govern your account, your deposits through PayPal, Venmo, or Play+, and your access to every game and betting market we offer in eligible states.

Applies to all US-eligible accountsCovers PayPal, Venmo & Play+ transactionsState-law dependent accessAccount security obligationsDispute resolution process
slotfather What You Agree to When You Use slotfather
HOW WE HANDLE COMPLIANCE

Data, Security and Your Account Rights

These terms include your rights around data, account security, and how you can request changes to your information. We hold only the data required to run your account and process your payments — nothing more. Our security practices include encrypted sessions for every login and transaction, and two-factor verification is available on your account settings page. If you want to update your registered details or request a data export, contact support with your verified account credentials and we will process that within the timeframe required by applicable law.

Data Retention

We keep your account and transaction records for as long as required by state gaming and financial regulations. You can request a summary of your stored data through the account help channel at any time.

Account Security

Every session on slotfather runs over an encrypted connection. Enable two-factor authentication in your account settings to add a second layer of protection for your PayPal and Venmo withdrawal requests.

Cookie Policy

We use cookies to keep your session active and to remember your preferred deposit method. You can manage cookie preferences from your browser settings without losing access to your account.

Requesting Changes

To correct your registered name, email, or payment details, open a live chat or email support with a copy of your ID. We verify identity before making any change to protect your account from unauthorized edits.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

If something in these terms is unclear — whether it is about how your PayPal withdrawal is processed, why your account was flagged during identity verification, or how a dispute is escalated — our support team handles those questions directly. Players in Columbus and Charlotte have used all three channels below. Pick whichever fits your schedule.

Live Chat Start a live chat session from your account dashboard. A support agent can walk you through a specific clause, a pending transaction dispute, or an account restriction in real time.
Email Support Send your terms-related question to our support address. Include your account ID and the specific section you are asking about so we can route it to the right team without delays.
Account Help Center Our help center has written clarifications for the most-asked terms questions — identity verification steps, payment dispute windows, and account closure requests are all covered there.

Common Questions About These Terms

The questions below cover what real account holders ask most when reading through these terms — from eligibility to dispute timelines to what happens when we update the agreement. If your question is not here, live chat is the fastest path to an answer.

Access depends entirely on your state's law. If real-money gaming is not permitted where you are located, these terms do not create any right for you to access the platform.

If we close your account for a terms breach, any verified balance is returned to the payment method on file — PayPal back to your wallet, Venmo to your balance — after our review is complete.

Disputes must be raised within thirty days of the transaction date. Contact support via live chat or email with your account ID and the transaction reference to open a case.

Yes. We email you before any material change takes effect. Continuing to use your account after that notice is sent counts as acceptance of the updated terms.

You can request account closure through live chat or email at any time. We process the request and return your verified balance to your registered payment method before closing the account.

A government-issued photo ID and proof of your payment method — for example, a screenshot of your PayPal or Venmo account showing your name — are the standard verification documents we require.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.